149: Navigating 36 Years at UPS with Rocky Romanella

On this episode of Build Your Network, Host Travis Chappell interviews Rocky Romanella, the founder, president and CEO of 360 Management Services and author of the book Tighten the Lug Nuts.

Here’s what Travis and Rocky discuss in this episode:

  • About Rocky Romanella
    • Served as president and general manager of UPS supply chain solutions for UPS.
    • He’s most excited about his four grandchildren.
  • Walk us through your journey at UPS.
    • He went to college to be a high school teacher and a baseball coach.
    • UPS provided him an opportunity to work his way through college.
    • He changed his major to management.
    • He worked his way up through UPS.
    • As a leader, you need to go from support to cheerleader.
  • Why did you stay at UPS?
    • It came down to company culture, he was at UPS for 36 years.
    • Hard work and enthusiasm were appreciated every day.
  • What were a couple of things that stood out about UPS’ company culture?
    • Values do matter and you have to be accountable.
    • UPS believed that great leaders develop great people.
  • Talk about personal development, self-development, and self-education.
    • You need the ability to understand that you can learn from everyone around you.
    • Don’t stop at that first right answer.
    • Rocky would take 24 hours to consider a suggestion of someone in his care.
  • Tell us about your company and your book.
    • His book is written in the third person perspective of a character he made up.
    • Each chapter has a story that helps you visualize what the lesson is about.
    • His leadership is about the concept of balanced leadership.
    • Leadership is about legacy.
    • Are your customers and employees better because of you?
    • Rocky would like to be thought of as a thoughtful leader.
    • We all get up in the morning hoping to be the best we can be.
  • Talk about how networking was as you rose to the top of a prestigious organization.
    • It starts with the humble approach of your desire to learn.
    • It’s important that what you do comes from an honest heart.
    • It’s one of the most important things that you do, but it starts with your intentions.
    • You have to start with the perspective that we’re all good people trying to do the best we can.
    • As you get more confident, you realize that you don’t know everything.
  • Do you believe that what you know or who you know is more important, and why?
    • It’s what you know and it comes from learning what you don’t know and being the best person.

The Random Round:

  • What profession other than your own do you think it would be fun to attempt?
    • The mailman who walks and delivers the mail.
  • If you could sit on a park bench with anyone for an hour who would it be, and why?
    • George Washington
    • He wonders what he told his men at Valley Forge.
  • How do you like to consume content?
    • Podcasts and videos
  • Give us a glimpse of your morning routine?
    • Get up early.
    • Make coffee.
    • Read the sports section.
    • Gets together with his wife and they have their morning meeting.
  • What is something that you are not very good at?
    • Math
  • What is your go-to pump up song?
    • American Pie
  • What is one place where we can find you the most?

Tweetable Quotes:

  • You may have to believe in your people until they’re ready to believe in themselves.
  • I never believed that I arrived, I always felt like there’s more I could be doing.
  • Leadership is about legacy.

Resources Mentioned:

Buildyournetwork.co – Podcast website

BYN.media/fb – Facebook Group

360 Management – Rocky’s Website

Tighten the Lug Nuts – book by Rocky Romanoa

Leave a Comment